Our team will endeavor to get back to you as soon as possible if you enquiry is via email. Otherwise, feel free to give us a call, we’d love to hear from you!
The clinic entrance is via Entry B of the building, adjacent to the pedestrian crossing. We are located on the bottom level of the building, to the left as you enter the glass sliding doors at the bottom of the stairs.
Yes, Elite Rehab holds two hydrotherapy classes each week. These sessions run from 8am to 9am on Wednesday mornings and 12:30pm to 1:30pm on Friday afternoons. Before booking in for our hydro classes, we ask patients to book an assessment with one of our physiotherapists to ensure that this treatment is the correct fit for you. Feel free to come into the clinic before your hydrotherapy session to walk across to the pool with your clinician and complete the payment.
Yes, our HICAPS machines can process the majority of health fund cards. If you happen to forget the card on the day of your appointment our receptionists can print or send you an email copy for you to process with your private health company.
No, you do not need a referral to book in to see our clinicians. You are welcome to call up and speak to our receptionists who will be able to assist you in finding a clinician to support you with your specific needs. The receptionists will take a short history of your injury, ask after any relevant imaging (if any), and pass that information along to your clinician in preparation for your appointment. If you do have a referral, let our team know and we will pass that along to your clinician as well!
Yes, patients can book in multiple appointments simultaneously either over the phone or through our online booking system.
Yes, our clinic does accept Primary Care Plans (EPC’s). If you bring a copy of your plan as well as your Medicare card to your appointment, the receptionists can submit the claim to Medicare. Usually, it takes 24 to 48 business hours for the rebate to be put back into your account.
For your first appointment at Elite Rehab, please bring along any documentation related to your injury including referrals, imaging reports, doctor’s letters, etc. Additionally, if you have private health coverage please bring your health fund card or if you have an EPC please bring your Medicare card. For your comfort during the appointment, feel free to wear sports/comfortable clothing, keeping in mind that you may partake in exercises.
Our clinic is located at Suite 23/2 King Street Deakin, in the right hand side of the building opposite the car park. If you are lost, we recommend putting ‘King Swim Deakin’ into your maps, once at the car park look to the right of the King Swim building. On the right side you will see a zebra crossing, head straight into the building from there and see our clinic signage to your left.
Our tiers are based on the years of experience that our clinicians have, with tier 1 being the most experienced. Please note that the prices of these appointments are based on duration as well as the tier level of the practitioner you see.
To book an appointment at Elite Rehab, we recommend calling our reception team on 02 6282 6889 who are willing to answer any further questions you may have. Alternatively, we have an online booking system that is linked to our website that you can use to create your booking.